About B. Portwood & Co Ltd - Insurance Brokers
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B. Portwood & Co Ltd is registered at 9
Bewick Road, Gateshead, Tyne & Wear. NE8 4DP (company number 785468). We are
NOT VAT registered.
We are authorised and regulated by the
Financial Services Authority (FSA) for the arrangement and administration of
non-investment insurance contracts. Our
authorisation number is 300694 and this can be confirmed either on the FSA
register www.fsa.gov.uk
or by ringing them on 0845 6061234.
We are insurance brokers in North East England but offer
policies for customers throughout the UK and some abroad e.g. holiday homes and
caravans in Europe, Liability insurance and Commercial in Northern Ireland
Below is a list of places in North East England and their specialties.
|
BISHOP AUCKLAND |
CONSETT |
GATESHEAD |
|
145
Newgate Street
Bishop Auckland
Co Durham
DL14 7EN
Tel: 0844 8262616 |
44
Medomsley Road
Consett
Co Durham
DH8 5HA
Tel: 0844 8262617 |
9
Bewick Road
Gateshead
Tyne & Wear
NE8 4DP
0844 8262618 |
|
Buy To Let
Landlords
(Main Office for online insurance) |
Travel |
Public Liability
Caravan
Commercial |
HISTORY
- Established : 1963
- Business : Insurance Broker - an independent insurance
intermediary, able to advise and arrange products from a range of insurance
providers - depending on the product see our IDD
- Whilst the Insurance Brokers Registration Act (IBRA)
was in
force, we were duly registered as an Broker and regulated by the
Insurance Brokers Registration Council. Amongst other rules and
regulations this meant:-
- We always had to act in the interests of our
customers.
- We were at all times subject to scrutiny
- All client funds were held in a separate account
from which only our commission and money due to insurance companies
can be taken.
- We had to ensure that a sufficient number of
agencies are held so we can offer a wide range of policies for our
client's needs.
- Since the IBRA was repealed we had been regulated
by the General Insurance Standards Council (GISC) until 14th January
2005 and are now authorised and regulated by the Financial Services
Authority www.fsa.gov.uk
- Client money is held in a non-statutory client
trust account (NSCTA) at Lloyds-TSB - this account allows us to fund
insurance premiums (but not take commission) in cases where clients
have not paid us the full premium and you accept we can do this.
- We keep all interest earned in the NSCTA
- All staff members must undergo continuing
professional development/ training.
- Before you take out an insurance policy we will
send you:-
- A status disclosure document - telling you
about us - normally sent by e-mail on submission of a request
form.
- A policy summary or Key Facts document
- A statement of demands and needs
- A statement of price.
- We must disclose any charges we make for our
services. Currently they are as follows:-
- Adjustments to a policy resulting in an
additional premium : £15.00
- Adjustments to a policy resulting in a
return premium not exceeding £100: £15.00
- Adjustments to a policy resulting in a
return premium not exceeding £200: £25.00
- Adjustments to a policy resulting in a
return premium exceeding £200: £35.00
- Reviewing your policy each renewal at making
our recommendations: £8.40
- If you cancel your policy during the first
14 days: £20.00
- If WE cancel the policy due to your
non-cooperation in any form : NIL refund
- Provision of duplicate certificates of
insurance/ policies: £10.00
- Provision of a temporary cover note to tax a
vehicle : £5.00
- Processing a credit card payment (not
online): £3.00
- Processing a debit card - NIL
- These charges are in addition to any charges an
insurance company makes and cover our expenses and any refund of
commission we have to make to an insurance company.
STAFF
-
- 145 Newgate Street, Bishop Auckland, Co Durham: DL14
7EN: Tel 0844 8262616:
-
- 44 Medomsley Road, Consett, Co Durham DH8 5HA: Tel
0844 8262617: Fax 01207 599779
-
- 9 Bewick Road, Gateshead, Tyne & Wear, NE8 4DP :
Tel 0844 8262618 : Fax 0191 4909009 - registered office.
- Landlords insurance : Bishop Auckland Office
- Travel Insurance : Consett Office
- Commercial/ Caravan : Gateshead
- * Staff are engaged in insurance advice
- ! Staff are appointed compliance officers (to
oversee FSA regulation)
We operate a call transfer system. If one office cannot answer
the phone the call is diverted to another. This may mean on occasion we will be unable to answer
your query. If that is the case we will arrange for the correct office to call you back as soon as a
staff member is available.
PLEASE USE THE Back Arrow in
your Browser if you came here from another page on our website OR use the link
below

If you want to speak to us face to face
Unlike a direct insurance company we are always pleased to
see you if you call into one of our offices - in fact we think that seeing us
face to face is the best way to discuss your insurance needs. Remember we
recommend,
Bishop Auckland, Crook, Darlington, Barnard
Castle, Spennymoor, Ferryhill, Newton Aycliffe, Sedgefield, Stockton on Tees or
are in Wear Valley, North Yorkshire, Cleveland or South-West Durham
|
Office Hours |
|
Day |
Open |
Close |
| Monday |
9.00am |
5.00pm |
| Tuesday |
10.00am |
5.00pm |
| Wednesday |
9.00am |
5.00pm |
| Thursday |
9.00am |
5.00pm |
| Friday |
9.00am |
5.00pm |
| Saturday |
9.00am |
12 Noon |
| Sunday |
Closed |

Consett Office - call
0844 8262617 if you live
in or near
Consett, Castleside, Lanchester, Hexham,
Corbridge, Stanley, Whickham, Burnhope, Northumberland, North West Durham,
Derwentside
|
Office Hours |
|
Day |
Open |
Close |
| Monday |
9.00am |
5.00pm |
| Tuesday |
10.00am |
5.00pm |
| Wednesday |
9.00am |
5.00pm |
| Thursday |
9.00am |
5.00pm |
| Friday |
9.00am |
5.00pm |
| Saturday |
9.00am |
12 Noon |
| Sunday |
Closed |

Gateshead Office -
0844 8262618 if you
live in or near
Gateshead, Newcastle Upon Tyne, Gosforth, Jesmond,
Whitley Bay, Whickham, Birtley, Chester-Le-Street, Sunderland, Washington, Tyne
and Wear
|
Office Hours |
|
Day |
Open |
Close |
| Monday |
9.00am |
5.00pm |
| Tuesday |
9.00am |
5.00pm |
| Wednesday |
10.00am |
5.00pm |
| Thursday |
9.00am |
5.00pm |
| Friday |
9.00am |
5.00pm |
| Saturday |
9.00am |
12 Noon |
| Sunday |
Closed |

Whatever your needs you will find helpful information on our
website and we are always pleased to discuss any queries you may have about any
aspect of insurance.
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