| When you apply for critical illness insurance there are
certain documents that we must supply to you 'in good time before
commencement of cover'. These include: A statement of your demands and
needs, our recommendation and reason for the recommendation and a
status disclosure document advising you on what basis the recommendation
for critical illness insurance is being made.
These documents must be on 'durable medium' which means in practice paper or e-mail. It is our intention eventually to send most information by e-mail - however at the moment it will only be our status disclosure document.
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