Home emergency insurance and boiler breakdown cover

You can buy our home emergency insurance / boiler breakdown cover online for a premium of £59.85. If you are a buy to let owner then we can cover the boiler in the let property for a premium of £63.00 providing the property insurance is also with us. Click here for a free quote

Our home emergency insurance / boiler breakdown cover is available to anyone not only those that have house insurance with us.  The premium for boiler breakdown / home emergency insurance will be reduced to £36.75 If you do take a house insurance policy with us.

Home emergency/ boiler breakdown cover: Benefits

• Up to £500 of cover per incident – including callout, parts and labour

• Unlimited number of claims – there are no limits to the number of times you can claim

• No policy excess to pay -  unlike many competitors who may ask for £50 or more before they will turn up.

• No bills to pay – we settle direct with the engineer or contractor

• Emergency Help line – 24 hours a day, 365 days a year – even on Christmas Day

• Fast response from a large network of 6500 accredited, skilled contractors

• Satisfaction assured Underwriters scored 92% customer satisfaction in their recent survey

• Boilers are covered. Boilers up to 20 years old from start date and will be covered for breakdown as long as the cover is renewed

• Switch to us without risking a gap in cover - no waiting period for cover to start (unlike competitors who disallow immediate claims). 

• There are no written claims forms to complete: it’s all done over the ‘phone

• All boilers should be serviced annually and a copy of the service documentation will be required for our records.

• Boiler breakdown resulting in loss of hot water and/or heating

• Plumbing and drainage emergencies or if the only toilet in the home is inoperable

• Complete electrical breakdown

• Vermin infestation such as Rats, Mice or Wasps nests in the home

• Security emergency (break in or vandalism that has been reported to the police)

• Broken or damaged windows and doors presenting a security risk in the home

• Up to £100 towards overnight accommodation – if you cannot stay in your home overnight

•  PLUS++++ A contribution of £250 (inc vat) towards a new boiler if yours is beyond economical repair.

Full policy wording (Needs Adobe - will open in new window): To fill in the missing gaps see our IDD